Mamoru Kids has no username or password. A child’s profile is created when the device is paired with a parent’s Mamoru account using a code or QR code, so deletion always needs the parent — from the parent app, or on the child’s phone with the parent PIN. Here’s how, what we delete and what we keep.
The parent removes the child from the Mamoru app. Takes effect immediately.
In the Mamoru app, tap More, then the ⋮ next to the child and choose “Delete child”.
The child and all their data are permanently removed. This cannot be undone.
You’ll see “Child removed”. Mamoru Kids on the child’s phone unlinks itself and clears its data.
Delete right on the child’s phone. The parent PIN is required, so a child can’t do it alone.
In Mamoru Kids, open Settings from the Home screen and tap “Delete account”.
Only the parent can delete a child’s data, so the 4-digit parent PIN is required.
The data is deleted, the device is unpaired from the parent and every restriction is removed.
Both options permanently delete the child’s profile and data. This cannot be undone.
Everything Mamoru Kids collected about your child is deleted — on our servers and on the device.
Profile and device
Activity
Tasks and rewards
On the child’s phone
Encrypted backups — up to 30 days
Deleted records can remain in routine backups until those backups expire. They are not restored or used.
Records the law requires
If a legal record must be kept, we keep only that record, for only as long as the law requires.
Anonymous statistics
Aggregated figures that cannot identify your child, such as total active devices.
We never sell personal data, and nothing is kept for advertising.
Still have a question? Email support@trymamoru.com. Read how we handle data in our Privacy Policy.
Mamoru Kids has no username or password — the child’s profile is created by pairing with a parent account using a code or QR code. The parent PIN makes sure only the parent can delete it, not the child.
No. Uninstalling removes the app from the phone, but the child’s profile and data stay on our servers until they are deleted using one of the options on this page.
No. Once a child is deleted, their data cannot be recovered. To use Mamoru Kids again, the parent connects the device again as a new child.
No. Deleting a child only removes that child. To close the parent account as well, email support@trymamoru.com from the parent account’s address.